Saturday, October 25, 2008

Mastering The Art Of Prioritizing

There are two approaches to "prioritizing" the tasks in your to-do list that I see fairly often. By prioritization, I’m not talking so much about assigning importance to tasks, but deciding which will take chronological priority in your day—figuring out which tasks you’ll do first, and which you’ll leave to last
Approach number one involves tackling the biggest tasks first and getting them out of the way. The idea is that by tackling them first you deal with the pressure and anxiety that builds up and prevents you from getting anything done—whether we’re talking about big or small tasks. Leo Babauta is a proponent of this method.
Approach number two involves tackling the tasks you can get done quickly and easily, with minimal effort. Proponents of this method believe that by tackling the small fries first, you’ll have less noise distracting you from the periphery of your consciousness.
If you believe in getting your email read and responded to, making phone calls and getting Google Reader zeroed before you dive into the high-yield work, you’re a proponent of this method. I suppose you could say GTD encourages this sort of method, since the methodology advises followers to tackle tasks that can be completed within two minutes, right there and then.
My own approach is perhaps a mixture of the two. I’ll write out my daily task list and draw little priority stars next to the three items I need to get done that day. They don’t need to be big tasks, but nine times out of ten, they are. Smaller tasks are rarely important enough to warrant a star in the first place; I can always get away without even checking my inbox until the next day if I’m swamped, and the people who need to get in touch with me super quickly know how.
But I’m not recommending my system of prioritization to you. I’m also not saying that mine is better than Leo’s Big Rocks method, and I’m not saying it’s better than the "if it can be done quickly, do it first" method either.
The thing with prioritization is that knowing when to do what relies very much on you and the way you work. Some people need to get some small work done to find a sense of accomplishment and clarity that allows them to focus on and tackle bigger items. Others need to deal with the big tasks or they’ll get caught up in the busywork of the day and never move on, especially when that Google Reader count just refuses to get zeroed (personally, I recommend the Mark All As Read button—I use it most days!).
I’m in between, because my own patterns can be all over the place. Some days I will be ready to rip into massive projects at 7AM. Other times I’ll feel the need to zero every inbox I have and clean up the papers on my desk before I can focus on anything serious. I also know that my peak, efficient working time doesn’t come at 11AM or 3PM or some specific time like it does for many people, but I have several peaks divided by a few troughs. I can feel what’s coming on when and try to keep my schedule liquid enough that I can adapt.
That’s why I use a starred task list system rather than a scheduled task list; it allows me to trust myself (something that I suppose takes a certain amount of discipline) and achieve peak efficiency by blowing with the winds. If I fight the peaks and troughs, I’ll get less done, but if I do certain kinds of work in each period of the day as they come, I’ll get more done than most others in a similar line of work.
You may not be able to trust yourself to that extent without falling into the busywork trap. You may not be able to tackle big tasks first thing in the morning without feeling like you’re pushing against an invisible brick wall that won’t budge. You might not be able to deal with small tasks before the big tasks without feeling pangs of guilt and urgency.
My point is: the prioritization systems themselves don’t matter. They’re all pretty good for a group of people, not least of all to the people who espouse them because they use them and find them effective.
What matters is that you don’t fall for one set of dogma (and I’m not saying Leo Babauta or David Allen preach these things as dogma, but sometimes their proponents do) until you’ve tried the systems extensively, and found which method of chronological prioritization works for you. And if the system you already use works great, then there’s no need to bother trying others—in the world of personal productivity it’s too easy to mess with something that works and find yourself unable to get back into your former groove. "If it ain’t broke, don’t fix it."
In truth, this principle applies to all sorts of personal productivity issues, though it’s important to know which issues it applies to. If you thought multitasking worked well for you each day and I’d have to contend that you are wrong—multitasking is a universal myth in my books! But if you find yourself prioritizing tasks that never get done, you might need to reconsider which of the above approaches you’re using and change to a system that is more personally effective

Wednesday, October 1, 2008

Climbing The Learning Curve

Chances are, within the next few months, you’ll be asked at least once to acquire a new skill or body of knowledge. If you’re in high-tech, you can count on your entire skill-set becoming obsolete every few years, but even people in less accelerated fields have to keep learning just to stay even these days.

For example, whether you’re in marketing and PR, corporate communications, human resources, or political campaigning, you’ve had to learn how to use and make sense of social media – a field that barely existed a couple of years ago. That so many companies and individuals still do it badly is no excuse – if you want to stand out in these (and many other) fields, you have to master this new medium, and fast.

Learning enough about a new field to function, and doing it in a short amount of time, is something I do all the time as a writer. Whether it’s putting together a sales page for a client whose product I’ve never even heard of before or writing an article on a topic I know nothing about, I’m constantly having to give myself a crash course in topics that, a few days earlier, I didn’t even know were topics!

Below are some of the strategies I use to get quickly up-to-speed on whatever subject is thrown at me. Not all of these techniques are necessary in every instance, but I know I’ll always be using at least two or three in any given situation. I pride myself on being able to grasp the basics of any topic within a few days (at most) – at least enough to ask decent questions and follow along when somebody speaks about a subject.

1. Google it.
Let’s start with the obvious – modern web searching puts a tremendous amount of information at our fingertips, and makes it tremendously accessible. Since finding good information relies on the ability to craft a good search query, I usually start with reference sites like Wikipedia to get a grounding in the general outlines of a topic, so I can start fine-tuning my search queries. I also stay on the lookout for key names and organizations, which can add quite a bit to a web search.

To improve the quality of information my searches uncover, I will very often add one of these terms to my search queries:

howto or how to - If I’m looking for practical advice about a task, searching for “how to” pages will bring me tutorials and walkthroughs, where a more general search might bring me pages and pages of news stories, feature articles, resumes, and definitions to search through.
ebook or e-book or filetype:pdf – For real in-depth information, nothing beats a book – except an ebook, which I can download immediately, review instantly, and search within to find specific words or phrases.
forum – If the experience of the “person on the street” might be useful – for instance, in tracking down the solution to technological nuisances – forums are ideal, as they tend to contain informal and practical advice from one person to another.
2. Hit the library or bookstore.
With my list of keywords and important names in hand, my next step after searching the Internet is to visit a giant building full of books. For academic topics, I’ll try to get to my university library (and most universities – but alas, not all – will let non-students and non-faculty in to look, even if they won’t let you check anything out), though a lot of public libraries have many of the same resources these days. If I’m trying to learn a new skill – like Ruby programming, a short-lived fascination I entertained a couple years ago – I’ll just head to a bookstore. You’d be surprised at how many “Learn X in 24 hours” type books there are out there – if more than a handful of people are interested in learning about something, chances are there’s a how-to book on it.

3. Look for magazines.
Don’t neglect the newsstand at your bookstore (or if you have a real newsstand around, head straight there!) or periodicals room at your library. Most subjects have a variety of magazines devoted to them, ranging from hobbyist mags to academic journals, and spending a couple of hours with a few recent issues can go a long way towards familiarizing you with the main areas of interest in the field. Pay attention to the letters and editor’s notes – these often “explain the explanations” by serving as “meta-discourse” on the more complex material covered deeper in the magazine. Also look at ads, which can give you leads on companies to look up. Finally, note the names of anyone who seems to be hailed as a leader in the field – especially if they are profiled or interviewed.

4. Find the experts.
In strategies 1-3 above, you should have amassed a list of names of key experts; Google them and try to find their homepages. If they’re academics, they should have a homepage at their university, at least; if business leaders, look for them in the directories of the companies they work for. If you’re really lucky, they’ll have a personal site or even a blog, giving you access to all sorts of information “straight from the horse’s mouth” so to speak.

5. Ask for help.
Once you’ve located your experts, email them or call them, explain your topic, and ask their advice. This won’t work in every situation, or even be appropriate, but you’d be surprised at how helpful people can be when you approach them with respect. I do this all the time to get sources for stories I’m working on, and nobody’s ever held my lack of expertise against me. Have a look at my guide to contacting experts, How to Email a Stranger, on this site.

Also, don’t overlook Twitter and other one-to-many mediums (including your blog, if you have one). If you have a decent-sized following at Twitter, even a hundred or so people, you’ll be surprised at how much information you can turn up with a 140-character-or-less question. When I bought a Blackberry after 8 years of devoted Palm use, I tweeted to ask what resources I should look at and what software I should install, and within hours I had checked installed a dozen useful programs and was wading through a half-dozen interesting websites.

6. Write about it.
One of the best ways to learn is to write about a topic – even if nobody else ever reads it. It quickly becomes apparent what the blank spots are in your budding new understanding, driving you back to fill in those gaps. Take an hour or two to write a short description of what you’ve learned about your topic – who knows, it might even come in handy as a reference later on.

7. Make something.
Of course, you don’t really start learning until you try to apply what you know to a real-world situation. For example, while most programming books have chapters about programming theory, they also walk you through program after program, starting with putting “Hello World!” up on a screen. Making something that works gives you an understanding of the mechanics of a topic that’s far more intimate than just reading about it or listening to someone explain it can – plus, it gives you a sense of accomplishment that helps keep you from getting overwhelmed by the amount of stuff you still have to learn.

8. Join a group.
Depending on the scope of the topic you’re trying to learn about, you might consider joining a local enthusiasts group, signing up for a meetup, or even enrolling with a national professional organization. The bigger groups have newsletters, magazines, or academic journals included with membership, and all of them will give you an opportunity to learn about and network with the bigwigs in their respective fields.

9. Start a blog.
For long-term learning, a blog that tracks your efforts and progress can be very rewarding. A personal journal is good, too, but a blog has a few advantages over a private journal – one, you’ll be helping others at or slightly behind your level get up to speed, which may well become a kind of informal support group for you all; two, when you make mistakes publicly, you learn faster, especially if readers catch your mistakes; and three, you’ll be advertising to the world that you’re open to advice. If you keep yourself approachable, you might find that the information you need comes to you, instead of the other way around.

10. Take it one step at a time.
Try to keep a good sense of where you are and what you need to learn next – you’re not going to become an expert overnight. Let others guide you until you can make good choices on your own, and recognize your strengths as they develop – and your weaknesses. Give yourself permission to make mistakes, and to spend as long as you need at any given level of knowledge. If you’re really serious about a topic, set long-term goals for where you want to be in one year, two years, etc., and develop a plan that will get you there.

As I said, I have to get a basic overview of a new field every couple of weeks or so, which may be extreme, but that’s the life I’ve chosen. These are the techniques that have worked for me – what about you? When have you had to learn something totally new, and how did you do it? Let us know about it in the comments.

With a Little Help from Your Friends: How to Tap into the Hidden Potential of the People Who Surround You Every Day


With a Little Help from Your Friends: How to Tap into the Hidden Potential of the People Who Surround You Every Day
 

Do you have a dream? Is there a business that you’re dying to launch, a story in your head demanding to be told, or an idea you’re frantic to see made a reality?

If you’re like most people, the answer is “yes.” Or, more likely, “yes, but…” Just about everyone has a crazy dream they’d love to pursue – but they just don’t know how.

What you need is a little expert advice, someone with brains and know-how to explain what you need to do and, more importantly, how to do it. The TV line-up is chock-full of shows that promise just that – a worthy but for whatever reason incapable person is selected, a team of experts descends on their life, and bit by bit they’re shown how to make their dreams come true. Trading Spaces, Queer Eye for the Straight Guy, The Big Idea, American Idol, and dozens of other shows are based on some variation of this theme.

But you don’t have to wait for your friends and loved ones to conspire to remake you, in order to tap into a wealth of expert advice. Chances are, you’re already surrounded by people who can give you the knowledge you need to get moving towards your dreams. You can be forgiven for not recognizing it; chances are, they don’t realize it themselves.

Here’s the thing: everyone develops a body of unique skills and talents in the course of living, almost all of which can be applied more widely than we imagine. It can often take a creative eye to see these hidden potentials for what they are: a lifetime of expertise masquerading as everyday life.

Who are these unwitting experts I’m talking about? Your friends, family, and colleagues, of course. How many people do you know who excel at something so much that it’s become a defining part of their character? Instead of just admiring them for it, why not pay them the greater compliment of learning from them, of letting them set an example for you in the pursuit of your dreams?

What kind of understanding might you find hidden in the strengths of your friends and loved ones? Consider:

The natural storyteller: how to weave compelling, “sticky” narratives; how to grab and hold onto people’s attention; how to set people at east.
The slacker: how to relax; how to roll with the punches; how to accept criticism without letting it define you.
The social butterfly: how to connect with strangers; how to present yourself professionally; how to avoid being defined by your weaknesses; how to listen.
The entrepreneur: how to face adversity; how to understand financial data; how to plan for the unknown.
The organizer: how to rally people to your cause; how to balance contradictory demands; how to stay cool under pressure.
These are just a few examples of different types of people that almost everyone knows. Look around you at the people closest to you and try to identify their hidden strengths. Don’t dismiss people’s talents just because their accomplishments are small – even the simplest achievement might be the outcome of an encyclopedic knowledge of the task.

For example, maybe you know someone who runs the church bake sale every year. Maybe it’s a parent, or someone on your block, or a friend. Think about what they do every year: they plan the bake sale, they promote it by making announcements at services and posting signs, they round up the best bakers in the congregation and persuade them to contribute their time and money in baking goods for the sale, and they encourage everyone involved to put in their best effort in the service of a goal bigger than their own personal gains. Now, doesn’t that sound like someone who might have a thing or two to teach you in the pursuit of your dreams?

Pay attention to the people around you and see what you can learn from them. Better yet, tell them what you see as their strengths and ask them a simple question: “How do you do it?”

You might be surprised what you learn. And, just as important, they might be surprised at what you learn. You won’t be just milking them for whatever they’re worth to you – you’ll be opening their eyes, maybe for the first time, to their own hidden talents.

And what could be a better gift than that?

Tuesday, September 30, 2008

How to use Pressure to get More done without freaking out

In school, all the other kids who hadn’t started their assignments would freak out the night before it was due. Not me. Not because I’d planned it out weeks in advance and gotten things done the smart way. Heck no! I was just as unprepared as everybody else.


I had tried the “smart way” once. It was stupid, because I’d already refined my last-minute technique and was getting good grades, but I decided that I would be “responsible” and plan and research several weeks in advance and write the piece in responsible little chunks.


It sucked. Really sucked. It seemed my teacher agreed, because my grade sucked even more. Fortunately I managed to follow that assignment up with a last-minuter that was apparently so good it retroactively improved the assignment before it and gave me a better grade; little did the teacher know I wrote that assignment pretty drunk, and neither did my dad—which is a moot point now because he reads Lifehack.


Instead of letting the pressure to pull a last-minute assignment out of the hat get to me, I used it. Pressure is a fuel and if you embrace it rather than letting it get you emotional, you can put things off to the last minute and still do a good job, harnessing the energy that pressure builds up.


The way I embraced pressure as a motivator is probably what drove me to begin a Journalism degree I never finished (I suppose there just wasn’t enough pressure!) and, more importantly, what piqued my curiosity about how the mind works and how to get the best results from this piece of advanced technology that comes with no manual. In other words, leaving my high school assignments to the last minute is directly responsible for the fact that I write for a productivity blog today!


When we’re working on something without a sense of urgency and pressure, we’re usually stopping to check email or chat with the guy in the next cubicle in the process. When pressure kicks in, so does a great deal of focus and a degree of tunnel-vision that prevents us from getting distracted by unimportant things. I find that if I don’t feel like I’m intellectually alert enough to complete a task earlier in the day, by the time the pressure is on this problem doesn’t exist anymore and I’ve suddenly got the capacity to take it on.


So what’s the key to the second part of that headline—how to use pressure to get more done without freaking out?


It’s really simple: trust your mind.


Trust your mind to cope with the pressure and know that you’ll deliver what is needed, given the right amount of time (Parkinson’s Law at work).


Trust pressure to kick in at the right time; if it kicks in too late, there’s a good chance you’ve mentally underestimated the time the task will take to complete. Dissect the work in advance so you have an accurate estimate of the time it’ll take to complete and the requisite sense of pressure will kick in when it needs to kick in.


Most objections to this way of working come up when people claim it won’t work for projects that take more than a couple of hours to complete. That’s not true—if you know how long the job will take and when it needs to be done by, pressure can kick in days or weeks in advance. That said, I only ever utilize pressure to help me produce when the task takes less than two or three hours.


This isn’t always the best way to work. I don’t use this technique for 80% of the work that I do. But it comes in handy for the other 20% that I need extra motivation for—things I really don’t feel like doing, such as writing an article on a topic I hate, or doing the dishes (invite some guests over and see how this works!).


Today, of course, grades don’t motivate me to complete tasks; it’s the knowledge that if I don’t finish my articles by the deadline I don’t get paid, or the fact that if I don’t take the garbage out now the wife will hide the remote from me.


Disclaimer: this way of working is pretty irresponsible. Irresponsible is not to say unproductive, it’s just to say that if other people are relying on you, you should think twice. If it gets results for you, and you are able to produce good work with “just enough” time, use it. But don’t rely on it for something really important unless you’re confident it works for you. Also, know what kind of tasks this applies to—writing an article might suit, but planning a marketing campaign probably doesn’t!